In my opinion, which is worth precisely NOTHING, Linden Lab has been doing a great job in the past week. I just base that on the aetheric emanations that quiver across time/space (that is, since I don't believe in time and space, appear instantly) and make me feel either optimistic or glum (I'm optimistic by nature). I actually instantly felt better when Philip said on their blog that LL was hiring - the staff has been very much too small to handle Second Life for a long time. The Lindens have seemed spread so thinly lately it has been like they've all been steamrollered flat.