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06 August 2007

 
A Tale of Two Bad Mice

Last year I bought a nice red Razer Diamondback and it was groovy for a number of months (6? 8?) until one day it stopped. I un/replugged it and it went on the stopped about 15 minutes later. I reinstalled the drivers in case they had got corrupted but it made no difference. I secretly thought that programming a button to do the cntrl-alt-1 UI suppression had killed it since I'd probably hit the button without knowing it (I decided) while depressing other mouse buttons and overwhelmed it. I wanted another just like it only with no problems. I asked my computer builderers if they had heard anything bad about that mouse type or if I had just had a freak bad mouse.

Derek said he'd never heard anything bad so I bought another one. This was a green one. The red one lived and died on the old computer; the green one lived and died mostly (maybe it was a week on the old one) on the new computer. I never programmed the buttons in case that had been what killed Red. However, that was sad as programming the buttons was really, really helpful. After I had been using the green mouse for about two months it stopped working. My head burst into flame. I un/replugged it to see what would happen and it bluescreened the computer. I unplugged it (mime a tossing it in a corner motion) and went back to my clunky but reliable Logitech.

After a bit I went to the Razer website where I had registered the mice and asked them what was going on. I then didn't look at that email account for a few weeks or so. One day I went and looked in my inbox and under a pile of missives from various people was a support person's email. I replied with a few details. He replied asking me to try the mice on a computer with no Razer drivers. I fired up the Old One this morning before having any coffee and it wouldn't boot - just kept leaping up then crumpling to a heap then jumping up again. I suddenly said Doh! and unplugged Green and fired Old up with the Logitech, removed the Razer drivers, then plugged Green in. I spend 20 minutes or so using it - not really long enough to have it freeze up, most likely, but all I could do. I swapped out to Red and ran it for half an hour.

I reported my mouse experiments to my Razer support ticketeer along with the specs for both computers. Now I'm waiting to hear from Support. I would love to have them back in service as mouse shape and sensitivity make a huge difference to me.

posted by - 6:49 PM

Comments:
perhaps a RAT would work better? Or possibly a WOMBAT?
 
I shall have to show you my only wombat photo.
 

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